- I've never been here before/I don't have an account
- Even if you've never used Fedco's site before, you can just enter your email address and ZIP Code or Canadian postal code, and you're all set to start building an order. If you leave the site and return later, you can continue your order, as long as you use the same email to log in.
- Why do you need my email address?
We use your email address to communicate with you about your order (i.e. you
will get a confirmation email after placing your order, and you may get a
notification that your order is ready to pick up, if applicable). We may use
your email to notify you of when our divisions are open for ordering, to
alert you to the handful of seasonal sales we hold each year, or to warn you
of upcoming order deadlines that may affect you. We have once used our
mailing list to contact customers in New Hampshire about a GMO labeling
campaign. You will not be overwhelmed with emails from us, and you may
unsubscribe at any time from communications that are not directly related to
an order you placed. We do not sell or share our mailing list with any other
companies or organizations.
If you use the same email address each time you place an order, this makes it easier for us to locate your other orders and give you a bulk discount or member discount if you are entitled to those. If you really don't want to give us your email address, you can give us a fake one, and your order will still go through, although you won't receive your confirmation email.
- Why do you need my ZIP Code or Canadian postal code?
- Your ZIP Code or Canadian postal code is not a password. Entering your ZIP Code or postal code up front allows us to give you accurate shipping prices. If you've moved, and have a new ZIP Code or postal code, just enter your new ZIP Code or postal code and proceed with your order.
- My email address has changed — what do I do?
- You can just enter your new email address in the login box and start your order. If you have placed previous orders this year under a different email address, you may not automatically receive the bulk discounts that you have earned, but we will sort things out in the office and will send you a refund check if you're entitled to any discounts.
Still have unanswered questions? Email us: firstname.lastname@example.org